My albums t mobile3/6/2023 ![]() Music I downloaded has disappeared from my device In the case of playlists created by Deezer, other users and content creators, they may have removed the playlist from public view. This can happen if licensing agreements with the artist, label or right holders have changed. See our Can't play music page.Īlternatively, greyed out songs are no longer available. ![]() If content is greyed out and won’t play, it may be because you're not connected. Something I saved is greyed out and will not play Check your internet contention and try again. You need to have an active internet connection to save content.Playlists not displaying all songs: Like your favourites list, playlists can only display a certain number of songs depending on your device.Favorites list not displaying all songs: On mobile, you are limited to viewing 10,000 tracks from your favorites, but on the web you can see the full list.Make sure you’re looking in the right place: Songs you save are stored in your Favorite tracks, albums are saved in Albums, playlists in Playlists, podcasts in Podcasts, and so on.If you’re logged into the correct Deezer account, here are some possible reasons why you can’t find the content you are looking for: I saved some music, but now I can’t find it If you’re not sure whether you have a Deezer account, you can check if you have an account. If you can’t get into your account, please see our Problems logging in page. If you are using Deezer on multiple devices, please make sure you have logged into the correct account. You can create multiple Deezer accounts, each with its own subscription, saved music, playlists, and so on. Make sure you have logged into the correct Deezer account. ![]() When you save music on Deezer it is stored in Favorites (on desktop, mobile and browser). If the music you’ve saved has gone missing, take a look at these solutions. There are a number of reasons why your music may not be appearing. ![]()
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